Terms and Conditions

                                                       Last Updated: August 2026
                                                      Effective Date: August 2026

1. Introduction and Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the TDSC Store website, ordering platform, quotations, and related services offered by TDSC Store, a division of tdsc_usa (“TDSC,” “we,” “us,” or “our”), located in Jersey City, NJ. By placing an order, accepting a quotation, creating an account, or otherwise using our services, you (“Customer,” “you,” or “your”) agree to these Terms. If you do not agree to these Terms, please do not use our services.

TDSC provides dental equipment, supplies, materials, and related sourcing and order-forwarding services to dental practices, clinics, dental laboratories, group purchasing organizations, and educational institutions. Depending on the product and order, TDSC may sell and fulfill the order directly or may source, forward, or facilitate the order through a third-party manufacturer or distributor (“Supplier”).

2. Eligibility and Business Use

Our services are intended primarily for licensed dental professionals, dental practices, clinics, laboratories, group purchasing organizations, and accredited educational institutions purchasing for legitimate business or educational purposes. TDSC may request reasonable documentation of licensure, business registration, or educational affiliation when appropriate. We may decline or cancel an order when we reasonably determine that the requested purchase does not meet applicable eligibility requirements or legal requirements.

Customers are responsible for providing accurate account, billing, shipping, licensing, and contact information and for promptly updating that information when it changes.

3. TDSC’s Role and Fulfillment Models

TDSC uses both direct-fulfillment and sourced/forwarded-fulfillment arrangements. The applicable model may be identified in a product listing, quotation, invoice, order confirmation, or other written communication.

· Direct Fulfillment: TDSC purchases, holds, arranges, or otherwise controls the applicable inventory and ships the product to the Customer directly or through a carrier.

· Sourced/Forwarded Fulfillment: TDSC identifies a product or sourcing opportunity and coordinates an order with a third-party Supplier. The Supplier may manufacture, bill, ship, or otherwise fulfill the order in whole or in part.

For sourced/forwarded orders, TDSC does not manufacture the product and does not independently provide a product warranty unless TDSC expressly agrees to do so in writing. TDSC will make reasonable efforts to communicate material information received from the Supplier and to assist the Customer with order status, delivery issues, returns, and warranty matters. Because the Supplier may control manufacturing, fulfillment, shipping, return, and warranty processes, certain matters remain subject to the Supplier’s applicable policies and timelines.

4. Quotes, Orders, Pricing, and Availability

Quotes and product information are provided in good faith and are subject to product availability and final confirmation. Unless otherwise stated in writing, a quotation is not a guarantee that inventory will remain available or that the quoted price will remain available after the quotation period.

Prices become binding when an order is confirmed in writing by TDSC, including through an invoice or written order confirmation, subject to correction of genuine pricing or listing errors. For sourced/forwarded orders, pricing may be affected by Supplier pricing, freight, currency changes, tariffs, duties, taxes, or other market conditions before an order is confirmed.

TDSC reserves the right to correct typographical, pricing, product-description, or availability errors. If an error materially affects an unfulfilled order, TDSC may cancel the affected portion and will refund amounts actually paid for that cancelled portion.

5. Payment Terms

Payment terms will be stated in the applicable quotation, invoice, or order confirmation and may include full prepayment, a deposit, payment upon delivery, or approved invoicing terms. Accepted payment methods may include credit card, check, wire transfer, or other methods approved by TDSC.

Unless different terms are stated in writing, payment is due according to the payment terms shown on the applicable invoice. Customers are responsible for all undisputed amounts when due.

Past-due balances may be subject to a service charge of 1.5% per month or the maximum amount permitted by applicable law, whichever is lower. TDSC may suspend new orders, withhold shipment, or require payment in advance while an account has an overdue balance.

Customers are responsible for reasonable costs incurred in collecting undisputed overdue amounts to the extent permitted by law, including applicable collection costs and attorneys’ fees.

6. Credit Card Payments and Payment Disputes

When a Customer pays by credit card or another electronic payment method, the Customer agrees to first contact TDSC promptly regarding any billing, order, delivery, return, or product issue and to provide TDSC a reasonable opportunity to investigate and resolve the matter.

A payment dispute or chargeback does not automatically cancel an order or eliminate the Customer’s payment obligations. TDSC may provide the applicable invoice, order confirmation, shipment records, delivery information, communications, and other relevant documentation to the payment processor or financial institution in response to a disputed transaction.

Nothing in this section limits a Customer’s rights under applicable law or the rules governing the applicable payment method.

7. Shipping, Delivery, Inspection, and Risk of Loss

Shipping methods, carriers, lead times, and delivery estimates vary by product and fulfillment model. Unless expressly guaranteed in writing, estimated delivery dates are estimates only and may be affected by Supplier availability, carrier delays, customs processing, weather, tariffs, governmental actions, or other circumstances outside TDSC’s reasonable control.

For sourced/forwarded orders, products may ship directly from a Supplier or manufacturer, including from locations outside the United States. Customers are responsible for applicable import duties, taxes, customs charges, or other governmental fees unless the applicable quotation expressly states otherwise.

For direct-fulfillment orders, risk of loss generally passes to the Customer when the product is delivered to the carrier, unless applicable law requires otherwise. For sourced/forwarded orders, shipping terms may be determined by the Supplier or manufacturer and will apply where disclosed to the Customer.

Customers should inspect shipments promptly upon receipt. Visible shipping damage, shortages, or incorrect items should be reported to TDSC within five business days of delivery, together with reasonable supporting documentation and photographs when requested. Prompt reporting allows TDSC and the applicable carrier or Supplier to investigate and pursue available remedies.

8. Returns, Refunds, and Cancellations

Return and refund eligibility depends on the fulfillment model, product type, and applicable return policy disclosed at the time of sale.

· Direct Fulfillment Orders: Unless a different written policy applies, eligible products may be returned within 30 days after delivery when they are unopened, unused, complete, and in resalable condition. Approved returns may be subject to a restocking fee of up to 20% when disclosed at the time of sale.

· Sourced/Forwarded Orders: Returns, cancellations, refunds, restocking charges, and warranty claims are subject to the applicable Supplier’s or manufacturer’s policies. TDSC will reasonably assist in coordinating the request but cannot guarantee that a Supplier will approve a return or refund.

· Special-order, custom, personalized, clearance, opened, used, or otherwise designated final-sale products are non-returnable unless the applicable written order terms state otherwise or the product is defective or damaged in a manner for which a remedy is required.

· Approved refunds will generally be issued to the original payment method within 10 business days after TDSC receives and approves the return or receives the corresponding refund from the Supplier, as applicable.

Customers should contact TDSC before returning any product. Unauthorized returns may be refused or delayed.

9. Product Warranties and Disclaimers

Where a product is covered by a manufacturer’s or Supplier’s warranty, that warranty governs the applicable warranty coverage, duration, exclusions, and claim process. TDSC will provide or pass through available warranty information where applicable.

For products directly fulfilled by TDSC, any additional warranty provided by TDSC must be expressly stated in writing. Except as expressly stated in writing or required by applicable law, TDSC does not provide additional warranties for products sourced or forwarded through third parties.

Customers are responsible for reviewing product specifications, intended use, compatibility, installation requirements, and applicable regulatory requirements before purchase and use. TDSC does not provide legal, regulatory, or clinical advice.

10. Product Use and Regulatory Responsibility

The Customer is responsible for ensuring that each product is appropriate for its intended use and is used, stored, installed, maintained, and disposed of in accordance with applicable manufacturer instructions and applicable federal, state, and local laws and regulations.

Where applicable, Customers are responsible for compliance with FDA requirements, state dental board requirements, OSHA requirements, and other applicable professional or regulatory requirements. Nothing in these Terms authorizes a Customer to use a product outside its lawful or intended purpose.

11. Limitation of Liability

To the fullest extent permitted by applicable law, TDSC’s aggregate liability arising out of or relating to an order will not exceed the amount actually paid to TDSC for the specific product or service giving rise to the claim.

To the fullest extent permitted by law, TDSC will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, loss of business opportunity, or business interruption arising from an order, even if TDSC has been advised that such damages may occur.

TDSC will not be responsible for a Supplier’s manufacturing, warranty, inventory, fulfillment, or shipping decisions except to the extent a claim is directly caused by TDSC’s own acts or omissions and cannot lawfully be excluded or limited.

Nothing in these Terms is intended to exclude or limit liability to the extent such exclusion or limitation is prohibited by applicable law.

12. Indemnification

To the extent permitted by law, Customer agrees to defend, indemnify, and hold harmless TDSC_USA, and their respective officers, employees, agents, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from the Customer’s misuse of a product, violation of these Terms, violation of applicable law, or negligent or wrongful acts in connection with the Customer’s use of the products or services.

This obligation does not require the Customer to indemnify TDSC for liability finally determined to have resulted from TDSC’s own gross negligence, willful misconduct, or other conduct for which indemnification cannot lawfully be required.

13. Confidential Pricing and Supplier Information

Quotes, negotiated pricing, special discounts, deal terms, Supplier information, and other non-public commercial information provided to a Customer are intended for that Customer’s internal business use. Customers may not knowingly redistribute or use such information to compete with TDSC or to circumvent TDSC’s commercial relationships without prior written consent, except where disclosure is required by law.

14. Intellectual Property

All TDSC Store website content and marketing materials, including logos, product descriptions, images, catalogs, pricing materials, and branding, are owned by TDSC_USA, or their respective licensors and are protected by applicable intellectual property laws.

Customers may use such materials solely for legitimate internal business or educational purposes related to evaluating or purchasing products from TDSC. Commercial reproduction, redistribution, republishing, modification, or use on a competing website or catalog requires prior written permission unless otherwise permitted by law.

15. Website Use and Availability

TDSC makes reasonable efforts to maintain accurate product, pricing, and availability information. However, errors, delays, and temporary discrepancies may occur. Confirmed order details contained in the applicable invoice or written order confirmation will control over website information to the extent of any conflict.

TDSC does not guarantee uninterrupted website availability or that the website will always be free from errors or technical interruptions. TDSC will make reasonable efforts to address material website issues when they are identified.

16. Acceptable Use

Customers agree not to use TDSC’s website, ordering platform, or communications channels for unlawful, fraudulent, abusive, or unauthorized purposes, including:

· Providing false or misleading information in an order, quotation request, or eligibility verification;

· Using the website or communications channels to transmit spam, malicious code, or unauthorized communications;

· Attempting to gain unauthorized access to TDSC systems, accounts, data, or networks;

· Engaging in threatening, harassing, abusive, or discriminatory conduct toward TDSC personnel;

· Misusing promotional pricing, discounts, or eligibility requirements; or

· Using TDSC services in violation of applicable law.

TDSC may refuse service, cancel an order, suspend an account, or restrict access when we reasonably believe these requirements have been violated.

17. Cancellation, Suspension, and Termination

TDSC may decline or cancel an order before fulfillment when circumstances reasonably require it, including product unavailability, pricing errors, suspected fraud, inability to obtain the product from a Supplier, regulatory concerns, or other legitimate business reasons. When TDSC cancels an order for a reason attributable to TDSC before fulfillment, amounts actually paid for the cancelled portion will generally be refunded.

TDSC may suspend or terminate access to its services for non-payment, fraud, misuse, repeated violations of these Terms, or other legitimate business reasons. Termination does not eliminate obligations that accrued before termination.

18. Force Majeure

TDSC will not be responsible for delay or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, severe weather, fire, labor disruptions, transportation interruptions, Supplier failures, shortages, governmental actions, customs delays, tariffs, epidemics, war, civil unrest, utility or technology failures, or other comparable events. TDSC will make reasonable efforts to communicate material delays and, where practicable, identify available alternatives.

19. Dispute Resolution

These Terms and any order placed with TDSC are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict-of-law principles.

Before commencing formal legal proceedings, the parties agree to make a good-faith effort to resolve any dispute, claim, or disagreement arising out of or relating to these Terms or any order. The party raising the dispute will provide written notice describing the issue and allow the other party a reasonable opportunity to investigate and respond. This informal resolution process does not waive or extend any applicable statute of limitations, filing deadline, or other legal rights or requirement that cannot lawfully be waived.

If the dispute cannot be resolved through this informal process, any action, proceeding, or lawsuit arising out of or relating to these Terms or any order shall be brought exclusively in the state or federal courts located in the State of New Jersey, and each party irrevocably consents to the personal jurisdiction and venue of such courts, to the extent permitted by applicable law.

The parties agree that New Jersey is the agreed forum for resolving disputes arising from these Terms or any order, regardless of where the Customer is located or where the applicable products are shipped or delivered, to the extent permitted by applicable law.

20. Attorneys’ Fees and Costs

To the extent permitted by applicable law, the prevailing party in an action to enforce these Terms may recover reasonable attorneys’ fees and costs when authorized by law or applicable contract principles.

21. Electronic Communications and Acceptance

Customers agree that quotations, invoices, order confirmations, notices, approvals, and other communications may be provided electronically, including by email or through the TDSC ordering platform. Electronic acceptance, including placing an order after receiving or being provided access to these Terms, may constitute acceptance of these Terms to the extent permitted by applicable law.

Customers are responsible for maintaining access to the email address and account used for ordering and for reviewing communications relating to their orders.

22. Changes to These Terms

TDSC may update these Terms from time to time. The current version and its effective date will be posted or otherwise made available to Customers. Changes will generally apply prospectively to orders placed after the effective date unless applicable law or the written order provides otherwise.

23. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law or, if necessary, severed, and the remaining provisions will continue in effect.

24. Entire Agreement and Order of Precedence

These Terms, together with the applicable quotation, invoice, order confirmation, and any product-specific written terms expressly incorporated into the order, constitute the agreement between the Customer and TDSC concerning the applicable transaction.

If there is a conflict between these Terms and a written order-specific term issued by TDSC, the order-specific term will control only with respect to that transaction and only to the extent of the conflict. Supplier or manufacturer terms may separately apply to products supplied directly by those parties, particularly with respect to warranties, returns, and shipping.

25. No Waiver

TDSC’s failure to enforce a provision of these Terms on one occasion does not constitute a waiver of the right to enforce that provision in the future. Any waiver must be made in writing by an authorized TDSC representative.

26. Contact Us

Questions about these Terms, an order, or a product issue may be directed to:

TDSC Store
Jersey City, NJ
info@tdsc_usa.com